Home Vacancies OneNet Vacancy – IT Support (TIER 2 Position)

OneNet Vacancy – IT Support (TIER 2 Position)


  • Degree in Computer Science/ Information Technology
  • Experienced with Windows Server, Active Directory,
    Group Policies, Firewall configuration, Office 365
  • English (written and verbal)
  • Able to work within a team
  • Self-motivated
  • Excellent telephone manner
  • Numerate
  • Presentable and personable
  • Good organisational skills
  • Reliable and conscientious


  • To assist and resolve daily “Tier 2” technical issues or
    taking escalated customer issues from “Tier 1” Customer Support Agents
  • Testing of One Net Value Added Services
  • Setup and preparation of developed value-added services
    and other equipment for deployment to vessels
  • Maintain, monitor and improve developed value-added services and other solutions
  • Maintain up to date documentation of networks, systems and new solutions
  • To back-up other colleagues within the same department in case of absence
    and ensure smooth flow of operations
  • To respond to customer and suppliers’ general inquiries as necessary
    and coordinate with the Customer Support Manager
  • Responsible for the identification of the function’s risks and opportunities
    and the proposal of actions for their addressment

A remuneration package is offered to the successful candidate including 13th salary,
provident fund at 6% and medical coverage after the probation period.

All applications will be treated as confidential.

Job Features

Job Category IT Department
Job Type Full Time
Job Location Limassol, Cyprus
Job Reference ONT2019IT

Apply Online here: https://onenet.global/careers/it-support-tier-2-position/

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