MINIMUM QUALIFICATIONS
- Degree in Computer Science/ Information Technology
- Experienced with Windows Server, Active Directory,
Group Policies, Firewall configuration, Office 365 - English (written and verbal)
- Able to work within a team
- Self-motivated
- Excellent telephone manner
- Numerate
- Presentable and personable
- Good organisational skills
- Reliable and conscientious
MAIN RESPONSIBILITIES
- To assist and resolve daily “Tier 2” technical issues or
taking escalated customer issues from “Tier 1” Customer Support Agents - Testing of One Net Value Added Services
- Setup and preparation of developed value-added services
and other equipment for deployment to vessels - Maintain, monitor and improve developed value-added services and other solutions
- Maintain up to date documentation of networks, systems and new solutions
- To back-up other colleagues within the same department in case of absence
and ensure smooth flow of operations - To respond to customer and suppliers’ general inquiries as necessary
and coordinate with the Customer Support Manager - Responsible for the identification of the function’s risks and opportunities
and the proposal of actions for their addressment
A remuneration package is offered to the successful candidate including 13th salary,
provident fund at 6% and medical coverage after the probation period.
All applications will be treated as confidential.
Job Features
| Job Category | IT Department |
| Job Type | Full Time |
| Job Location | Limassol, Cyprus |
| Job Reference | ONT2019IT |
