Carnival Cruise Line partners with Cantaloupe, Inc. to power Self-Service experiences at Carnival’s Celebration Key

Integration of Cantaloupe’s Point-of-Sale Solutions with Carnival’s Sail & Sign Program Brings Seamless Cashless Payments to Exclusive Destination Opening July 19, 2025
Cantaloupe, a global leading provider of end-to-end technology solutions for self-service commerce, announced a new partnership with Carnival Cruise Line to power food and beverage sales at Celebration Key, Carnival’s new exclusive destination set to open on Grand Bahama July 19, 2025. With Cantaloupe’s advanced point-of-sale (POS) technology, guests will have access to a seamless, self-service ordering and payment experience across the destination’s food and beverage outlets.
Celebration Key is designed to be a premier exclusive cruise destination and features a variety of food and beverage options. To make ordering and payment as convenient as possible, guests’ Sail & Sign cards, which are used to make cashless payments on board Carnival ships, will now be available for use at Celebration Key. Guests will be able to scan their Sail & Sign cards to make purchases directly linked to their onboard accounts at Cantaloupe-powered kiosks on the island. This collaboration marks the first time the Sail & Sign program will be available off-ship, creating an effortless extension of the onboard cashless experience.
“Cantaloupe is excited to power this experience by providing a frictionless, technology-driven solution that will simplify guests’ dining and service experiences,” said Tom Lapham, senior vice president of Cheq at Cantaloupe, Inc. “Cantaloupe’s POS technology is built to support large-scale environments, with real-time updates and scalability that can handle high volumes of transactions and peak demand. We’re proud to help Carnival deliver an elevated guest experience at its stunning new Celebration Key destination.”
With Cantaloupe’s self-service kiosks located throughout the island, guests can quickly and easily place orders and enjoy their time at Celebration Key without the need for cash or credit cards.
“Our collaboration with Cantaloupe is critical to making Celebration Key a destination that is full of fun and takes the worry out of carrying cash for our guests,” said Richard Morse, senior vice president of Food and Beverage at Carnival Cruise Line. “Through this partnership, we’re able to offer an experience that extends the ease and familiarity of onboard dining to our exclusive destination. Guests will have the freedom to choose from a diverse range of dining and beverage options with the same seamless process they’re used to onboard.”
Cantaloupe’s POS solutions, including its Cheq management platform, are designed to support high-traffic venues, providing large organizations like Carnival Cruise Line with reliable, high-performance payment technology that enhances operational efficiency and guest satisfaction. This partnership aligns with Cantaloupe’s expansion into the travel and hospitality sectors and underscores Cantaloupe’s commitment to delivering world-class customer service, self-service and digital payment solutions across diverse venues.
Source: BUSINESS WIRE
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