Job Purpose

The Field Service Engineer will install, repair and maintain Navigation, Communication and Safety equipment on board vessels regionally and abroad if required. This includes GMDSS equipment, VDR, ECDIS, Gyrocompass, MF/HF, VHF Radios,  Autopilot, Echo sounder and Satellite Communication equipment etc.

Main Duties and Responsibilities

• Provide service worldwide on-board vessels.
• Perform periodical and special radio inspections according to IMO and Class regulations.
• Perform VDR Annual Performance Tests according to makers’ specifications.
• Perform Installation, maintenance and repair of GMDSS and Navigation equipment.
• Load, update, and modify software.
• Upon completing the assignment, will create a detailed service report.
• Provide remote support customer/user support requests and provide assistance troubleshooting issues relating to our products.
• Document technical knowledge in the form of notes and manuals.
• Maintain and develop a solid professional relation with existing and new clients.
• Maintain in depth knowledge of company’s products and services.
• Maintain good communication and cooperate well with other department.
• Good knowledge of the company’s electronic systems and databases.
• Handle after office hours requests from the customers.

Qualifications

• A University degree in electrical engineering, or equivalent technical certificates.
• 2- 5 years previous experience with Navigation and Communication equipment.
• Ability to communicate well in English (speaking and writing).
• Strong knowledge of electronics theory and application.
• Willingness to travel often and on occasion to remote locations.
• Excellent problem-solving skills.
• Ability to read schematics, diagrams, user manuals, technical manuals etc.
• Adaptability to changing situations.
• GMDSS General Operator license is considered an advantage.