In 2019, a major satellite suffered an in-orbit failure, eventually becoming a total loss. As the anchor client, Panasonic Avionics and our airline clients could have taken a major hit when that satellite went offline. But we didn’t—because our satellite network has built-in redundancy. That means when one, or even several, satellites encounter a problem, the rest of the network fills in the gaps.

Redundancy is essential to maintaining a resilient satellite network. Redundant, or overlapping, coverage means that when one satellite fails, a neighboring satellite can pick up the slack.

In an industry becoming increasingly dependent on connectivity for operations and for passenger satisfaction, having reliable, consistent in-flight connectivity is increasingly critical. When a major satellite fails, it can have serious and long-lasting consequences that endanger an airline’s ability to offer those critical connections.

Multi-orbit satellite constellations

Currently, most constellations are comprised of Geostationary Equatorial Orbit (GEO) satellites. GEO satellites travel at the same pace as Earth’s rotation, meaning they appear to stay in a fixed position. Being further away, at an altitude of 35,786 kilometers, GEO satellites cover a large area so as few as three equally spaced satellites can provide near global coverage, and a lifespan of around 15 years.

Low Earth Orbit (LEO) constellations are made up of hundreds of satellites circumnavigating the Earth. The OneWeb constellation is built with robustness and resilience top of mind. It has over 600 individual LEO satellites and dozens of in-orbit spares linking to 42 ground stations around the world. The network is spread out across 12 orbital planes, each at about 1,200 kilometers above Earth’s surface. They can also be designed to be smaller and lighter, making them more cost-effective to launch and easier to replace.

LEO and GEO satellite networks are complementary, not competitive. Each can provide connectivity, with some degrees of difference in coverage and latency. Combined, they increase the capacity, reliability, and speed of connectivity bringing airlines, and passengers, truly global coverage in-flight.

Risks of satellite failures

For any satellite, whether LEO or GEO, the point of launch represents the highest potential for risk. When in service, satellites may also be subject to failures, such as mechanical faults, electrical issues, or space debris.

When a GEO satellite fails, coverage is lost, and in most cases, satellites cannot be fixed, such as in recent industry developments over summer of 2023. Replacement of a GEO satellite can take years between developing, building, and launching.

One of the most compelling examples of Panasonic’s operational agility was our response to the GEO satellite malfunction in 2019 previously mentioned. When this satellite experienced a catastrophic fuel leak, leading to its loss, many service providers were left scrambling.

However, Panasonic’s satellite-agnostic approach allowed us to quickly transition our services to an alternative satellite from another supplier. This rapid switchover minimized downtime and ensured a consistent and reliable service experience for our airline clients and their passengers.

Built-in redundancy and continuous evolution

OneWeb LEO satellites travel at 27,000 kilometers per hour, orbiting the Earth in just 109 minutes, with frequent satellite handovers occurring every 2min40sec. This means that in case a LEO satellite experiences a fault, the impact on the final user won’t be felt for very long. To rectify any failed satellites, in-orbit spares can be re-positioned to replace the failed satellite within hours—rather than months or even years, should a GEO satellite suffer an outage.

Additionally, OneWeb satellites have a relatively short seven-year in-orbit life compared to GEO satellites. This enables OneWeb to evolve the constellation to harness the latest and greatest technologies. In May 2023, OneWeb launched JoeySat to trial its next generation technology. This satellite will test beam-hopping capability which will allow satellites to switch between different places on Earth and adjust the strength of the communications signals based on customer needs or demands. This means that, in case of adversity, remaining satellites can focus capacity where needed.

Meeting today’s demands—and future ones

Network resilience isn’t only about meeting today’s connectivity demands. It’s also about being able to scale up quickly as needed, such as in the event of a satellite failure or a global event that impacts communication networks.

We’re also continually evolving our network. Last month, Panasonic announced a 50% global increase to our GEO network capacity.

While service providers across the aviation industry have access to both GEO and LEO satellite networks, one of Panasonic’s key differentiator lies in our satellite-agnostic approach. This allows us to objectively select the best satellite technology—be it LEO for lower latency and better data throughput, or GEO for additional coverage—for each specific airline need.

We don’t use proprietary satellite technology, because it can introduce risks that can make it harder to recover from an outage or failure. Instead, we take the best of what the market has to offer, building a diversity of compatible equipment that enables us to quickly recover when confronted by any adverse events. The result is a wide range of different, industry leading satellites providing a multi-layered, multi-orbit network.

This flexibility is not limited to GEO or LEO networks — it extends to MEO and potentially even ATG networks. Our approach allows us to efficiently integrate new technologies and providers, thereby ensuring that we can continually offer the most effective and efficient solutions to meet the evolving needs of our airline clients and their passengers.

Our approach to satellite networks substantially cuts down risk and ensures our customers—more than 70 of the world’s leading airlines— can rely on our network.