Home World Canadian Pacific’s Asia network provides local customer support during supply chain volatility

Canadian Pacific’s Asia network provides local customer support during supply chain volatility


As shippers across Asia try to manage volatility across the supply chain, it has been the local regional office representatives of Canadian Pacific that have provided time critical updates on operations across the North American railroad.

“With container shortages, port congestion and the global knock-on effects of the Suez blockage, it is essential that shippers have the most up-to-date information about schedules, berth availability and intermodal connections,” said Corey Heinz, Managing Director (Asia), Canadian Pacific.

“Our customers have local touch points across Asia through our office network which includes Beijing, Shanghai, Seoul, Tokyo, Ho Chi Minh City and Singapore. Our experienced team can provide real time updates for our customers in their own language and time zone.”

Canadian Pacific’s investment in Asia has been recognised once again by a nomination as a finalist in the Best North American Railroad category for the 2021 Asia Freight, Logistics and Supply Chain Awards.

“We are delighted to be nominated as a finalist once again for the AFLAS, we appreciate this recognition and support from the Asian shipper and carrier communities,” said Heinz.

Through its Asia Pacific Gateway in Vancouver, CP provides direct links from Asia to major ports on the west and east coasts in North America. Vancouver, Canada’s largest and North America’s most diversified port, moves $550 million worth of cargo each day, ranging from automobiles and containerized finished goods to essential commodities.

CP provides rail and intermodal transportation services across a network of approximately 13,000 miles, serving the principal business centres of Canada, plus important markets in the U.S. Midwest and U.S. Northeast. CP has direct links to 11 major ports, including Vancouver, Montreal and Saint John, N.B. (via the New Brunswick Southern Railway), providing North American customers with a competitive rail service with access to key markets in every corner of the globe in collaboration with ocean carriers. 

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