• Expanded availability of LogicMonitor within Deutsche Telekom’s managed services portfolio follows successful operational use in the UK
• Select outcomes include reduced reporting times and proactive incident prevention
• Expansion extends across DACH, Benelux, and the Nordics

LogicMonitor®, the AI-first platform for Autonomous IT, announced the expanded availability of its platform within Deutsche Telekom’s managed services portfolio across selected European markets, including DACH, Benelux, and the Nordics.

The expansion builds on operational use of LogicMonitor in the United Kingdom since 2023, where it has supported Deutsche Telekom’s service teams in improving visibility across network, cloud, and hybrid infrastructure environments. Experience gained from these deployments is now informing broader service enablement across additional European markets.

As enterprise IT environments grow more complex, organisations require more than visibility—they need predictive resilience. Through defined use cases, LogicMonitor complements Deutsche Telekom’s existing service management, monitoring, and security tooling, helping teams anticipate, detect, and resolve issues before they impact business operations.

In the United Kingdom, the partnership has delivered measurable operational improvements, including:

• Prevention of 19 major incidents that could have impacted production environments
• Reduction in reporting times from days to minutes
• Real-time, AI-driven insights delivered directly to engineering teams
• Proactive, automated incident detection and response to help prevent service disruptions

With LogicMonitor, Deutsche Telekom enhances end-to-end service assurance across traditional networks, SD-WAN, and cloud-managed services through a unified observability platform that provides continuous visibility into service health. This is supporting the providers continued focus on the delivery of resilient, well-governed services across increasingly complex hybrid IT and network environments.

“Enterprise customers don’t want more dashboards. They want certainty,” said Matt Tuson, GM EMEA, LogicMonitor. “Our expanded partnership with Deutsche Telekom shows how Autonomous IT becomes practical at scale. When teams can anticipate issues instead of reacting to them, resilience becomes predictable. Together, we’re helping enterprises eliminate surprises and deliver resilient, future-ready infrastructure.”

“As our customers’ environments become more distributed and business-critical services increasingly depend on uninterrupted performance, predictive resilience becomes essential,” said Conrad Riedesel, Vice President, Deutsche Telekom Global Business. “Expanding our partnership with LogicMonitor strengthens the digital foundation our customers rely on to modernise operations, accelerate cloud adoption, and bring new services to market faster. It allows us to deliver greater operational stability while giving our customers the assurance they need to focus on innovation and growth.”

The expanded availability of LogicMonitor forms part of Deutsche Telekom’s modular, vendor agnostic managed services portfolio. It will scale proven UK outcomes across Central and Northern Europe, accelerating adoption of AI-first observability across additional customer environments and service lines.

Source: BUSINESS WIRE