CSG announces contract renewal with DISH Network

Drives seamless customer experiences and operational agility through 2030.
CSG® announced a multi-year contract extension with DISH Network to continue powering best-in-class customer service. For 45 years, DISH has been connecting communities across the nation, evolving from a satellite pioneer into a diverse connectivity leader. CSG has been a trusted business enabler for much of that journey and will continue to help DISH support its customers through 2030.
“CSG has been instrumental to how DISH serves customers,” said John Swieringa, President, Technology, and Chief Operating Officer, DISH. “Our collaboration with CSG will continue to bring us the flexibility and speed we need to deliver the exceptional experiences our customers deserve.”
For three decades, DISH has trusted CSG to manage billing and payment services for millions of subscribers with accuracy and reliability. With CSG’s leading SaaS platform for billing, customer care, and business optimization, DISH can drive the next level of customer service with innovative offerings and a seamless experience.
“This renewal is about the next chapter,” said Mike Woods, President, North America Communications, Media & Technology, CSG. “As customers continue to expect smoother, innovative experiences, DISH is positioned to confidently deliver a superior customer journey. Supporting DISH from its first satellite launch in 1995 to its future ambitions, continues to be a privilege for CSG.”
Source: BUSINESS
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