HHLA and passify digitalise truck handling at Hamburg terminals

Since last week, truck access at Hamburger Hafen und Logistik AG’s Container Terminal Altenwerder in Hamburg is now fully digitalised and managed via the passify app. With the launch of the app, HHLA is replacing the trucker card that had previously been in use at all of its Hamburg terminals, thus making truck handling more secure and efficient. Since the go-live at the beginning of the year, more than 200,000 arrivals have already been processed using passify at HHLA’s three Hamburg terminals.
With the successful implementation at CTA, HHLA has now finalised the launch of the digital solution. Previously, passify had already been rolled out at the Burchardkai (CTB) and Tollerort (CTT) terminals. The innovative self-service app automates and digitalises truck handling at the terminals and depots and makes it possible for drivers to book slots, check in digitally and identify themselves using two-factor authentication. More than 13,000 truck drivers and haulage companies currently use passify in order to manage their access to the terminals.
Rebecca Vick, Director Container Development Hamburg: “By implementing passify, we are not only making truck processing at our Hamburg container terminals more secure and efficient – we’re also setting a new standard in the digitalisation of logistics processes. Thanks to the exceptional collaboration of all those involved, we have been able to implement the launch seamlessly and quickly. This result is another example of how HHLA uses cutting-edge technologies in order to further streamline processes for our partners and clients.”
Marcel Lindemann, Co-Founder of passify: “The successful launch of passify at the HHLA container terminals is major milestone for our start-up. We are proud of the fact that our solution is now successfully being used at the majority of the Hamburg terminals. We are continuing to develop passify on an ongoing basis in close cooperation with haulage companies and truck drivers. The positive feedback from our community strengthens us in our mission to significantly expand the range of functions offered by passify and to roll the app out internationally. It is our aim to become the gold standard for simple, secure and synchronised truck processing at terminals around the world.”
The security of the HHLA terminals has also been significantly improved with the successful launch of passify. The physical trucker card that had been in use previously has now been completely replaced by the digital app. passify enables the instant and unambiguous authentication of drivers via the app, fulfilling the highest security and data protection standards, as well as all requirements of the globally recognised ISPS Code.
The app is fully integrated into the gate processes of the HHLA terminals and supports truck drives throughout all processing steps. Future functions, such as a mobile self-service terminal, will make the app even more multifaceted. passify also ensures that all key information and documents required for accessing the terminal are kept available from a single, practical location.
The product was developed through HHLA Next, HHLA’s venture-building and investment unit. This year, passify GmbH was established as an independent subsidiary of HHLA Next. In addition to the Hamburg terminals, passify is already being used at a Romanian hinterland terminal. Further international rollouts are planned.
To ensure a smooth transition, HHLA and the passify team actively supported the haulage companies during the implementation phase. The HHLA website provides an in-depth FAQs section and a step-by-step guide to registering and verifying truck drivers.
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