Job Description

Purpose:

To execute required agency services to clients as per our Standard Operating Procedures, endeavouring at all times to manage the efficient and effective handling of the vessels while under our responsibility. Ensure a high-quality service, a quick turnaround and minimise expenses to the vessel, owners and / or operators. The role requires that we protect and safeguard the interest of the principal, master and crew at all times.

Main responsibilities:

• Pre-plan the arrival of vessels and the activities required for each call
• Allocate each vessel expected to the contracted sub-agents
• Ensure that all necessary arrangements have been done before arrival
• While the vessel is in port, supervise the port and/or sub-agent and husbandry activities to make sure everything is going according to plan
• Monitor the communication between sub-agents and owner/principal
• Keep track of activity done during the port stay so that the corrected Sailing PDA and Final DA is raised
• Support the sub-agents with coordination requirements in case of need
• Liaise with the Finance department on SOA and follow up on outstanding funds for the vessels under your responsibility
• Provide a weekly report to the Operations Manager regarding the weekly activity
• Ensure the sub-agents provide an optimal service
• Seek continuous improvements in our operational procedures
• Maintain an excellent relationship with our sub-agents
• Seek increased revenue through the sub-agents
• When necessary, affect the transport of crew, documents or manageable spare parts and CTM to/from the vessel
• Ensure your personal appearance is always up to high standards
• Seek continuous improvements in our operational procedures

Main Qualifications:

• Fluent in the local language, spoken, written and reading
• Fluent in English speaking, reading and writing
• 1-2 years of experience in the shipping industry
• Ease to communicate effectively and clearly
• Ability to multitask and work under pressure
• Strong attention to detail
• Organised, disciplined and strong personality
• Result oriented

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