International Transport Intermediaries Club alerts industry to costs of bill of lading errors

The International Transport Intermediaries Club a mutual insurer that provides professional indemnity cover for transport intermediaries operating in the marine, offshore, renewable and aviation industries – has urged shipowners, charterers and brokers to be vigilant in reviewing bills of lading for potential errors or oversights.
In the latest edition of the Claims Review, which is a collection of recently closed claims, ITIC highlights a case where errors on updated bills of lading resulted in an oil cargo being collected by the wrong consignee and a three-way split for the cost of damages.
In the example case, a ship was headed to a discharge port carrying petroleum product cargo. The charter party contained a clause which allowed the charterers to change the port of discharge and, subsequently, request new bills of lading in exchange for a Letter of Indemnity (LOI). The charterers invoked this clause.
The owner prepared new bills of lading and sent these to the shipbroker to pass on to the charterer. However, the shipbroker neglected to pass the new bills of lading to the charterers. In the meantime, charterers authorised the Master to sign the new bills of lading, assuming that everything else, except the new port of discharge which they had requested, had stayed the same. However, the consignee’s name was erroneously changed for unknown reasons on the new bills.
The new consignee collected the cargo before the error had been spotted. The actual consignee and the bank who had provided the letter of credit took action, which delayed the ship. These delays caused an initial loss to the charterer in the region of US$ 400,000.
The charterers claimed against the shipbroker for not passing the amended bills to them for review; as they say, they lost the chance to spot the error. ITIC reminded charterers of their duty to mitigate their losses and pointed out that they had authorised the Master to sign the new bills of lading without seeing them.
After the charterers mitigated the claim, the damages amounted to US$ 75,000, which were then split three ways between charterers (as they had authorised the signing without seeing the bill of lading), owners (as they made the error with the consignee’s name) and shipbrokers (for failing to pass the document to the charterers for review). ITIC paid US$ 25,000 in respect of the shipbroker’s share.
“As a provider of professional indemnity insurance to transport intermediaries operating in the marine, offshore, renewable and aviation industries, ITIC regards the sharing of case studies and learnings as an important part of helping industry and individuals to better understand and mitigate risk. This case study highlights how seemingly simple errors can have significant implications and serves as a reminder of the need for vigilance by all parties in completing important documentation such as bills of lading.” said ITIC’s Claims Director, Mark Brattman.
Related News.
October 22, 2026
Beyond Technical Skills: WISTA Cyprus explores the human side of leadership
WISTA Cyprus hosted The Art of Leadership & Emotional Mastery, an interactive workshop held on 15 October at the Alasia Hotel in Limassol,…
October 22, 2026
The human cost of sending merchant mariners into war zones extends far beyond the immediate danger of missiles and drones. It raises a harder question: who is really protecting the seafarer?
Who protects the seafarer? I have spent much of my professional life at sea. I am a Master Mariner. I have stood on the bridge, made decisions…
October 22, 2026
Loss of bridge control: Human failure is normal – context is key
When bridge control is lost in a functioning system, it can be easy to blame human error. But accidents rarely happen because of one mistake…
October 22, 2026
Danish Shipping announces the transport of live animals by sea new rules should improve safety for animals, seafarers and the environment
Revised rules on the transport of live animals by sea are being negotiated in the EU. Danish Shipping wants to ensure good animal welfare,…
October 22, 2026
Japan’s flawed shipping proposal leaves developing countries adrift
A new analysis by Opportunity Green warns governments of the wide-ranging risks posed by Japan’s proposal at the International Maritime Organization…
October 22, 2026
Intermodal Report Week 42 2026
Pls find below the Intermodal Report - Week 42 2026 Intermodal Report Week 42 2026
October 22, 2026
Allied Weekly Market Review Week 42
Pls find below the Allied - Weekly Market Review - Week 42 ALLIED - Weekly Market Report- Week 42
October 22, 2026
EU Arctic Strategy NGOs welcome EU ambition on on cutting shipping’s Arctic Black Carbon Emissions
Responding to today’s publication of the EU’s Arctic Strategy, which definitively states the EU’s intention to support International Maritime…
October 22, 2026
The final quarter of 2026 is expected to see softer bauxite flows
Chinese front-loading is expected to have run its course, pointing to softer bauxite flows in 2026 Q4. Global bauxite flows increased by 2.8% y/y…
October 22, 2026
DP World Foundation and Belewan new container terminal mark groundbreaking of AED 3.7 million school project in Indonesia
Classrooms of Hope initiative expands to Belawan, Medan with a new junior high school designed to provide modern learning facilities and greater…
Subscribe to our newsletter!
if you dont want to swim alone in the ocean of news, sign up for the newsletter, and you will receive daily all the important news of world shipping!
Design & Development by P.KAN.DESIGNER
© 2026 Cyprus Shipping News. All rights reserved
Design & Development by P.KAN.DESIGNER
© 2026 Cyprus Shipping News. All rights reserved























