Statement from Maersk

In light of Russia’s latest moves on Ukraine that saw conflict break out overnight, we would like to give our valued customers an update on the situation and what it means for A.P. Moller – Maersk services across the region.

Firstly, the safety and wellbeing of our employees is of paramount importance to Maersk and we have plans and policies in place to provide them with the necessary support. As of February 24, all Maersk employees have been instructed to work from home away from any conflict areas and we are pleased to report that they remain safe and well. We have also implemented a business continuity strategy so that we can continue to serve our customers’ supply chain needs as the situation allows.

The current circumstances mean that Maersk has decided not to call any ports in Ukraine until further notice and will stop the acceptance of orders to and from Ukraine until further notice. Cargo currently en route to Ukraine is being planned for discharge in Port Said and Korfez; if this affects you then please expect a customer experience representative to get in touch shortly if they haven’t done so already.

Services in Russia, meanwhile, currently remain available but are potentially subject to change as things develop.

Maersk will be closely following how events unfold to gain a better insight into the situation, with teams across the company working with the intense focus of keeping global logistics moving. We will continue to adapt to the situation in order to deliver your cargo safely.

It is key for us that we give you the best ability to manage your supply chain and we are working to provide the information you need to do so. Throughout this process, we aim to give as much clarity and notice as possible, so please continue to visit this advisory page where the latest situational updates will be added daily. As a Maersk customer you can also access our Logistics Hub to make use of our interactive map functionality and AI-powered analysis to predict more accurate estimated times of arrival (ETA).

Our teams are here to serve you, so please do not hesitate to contact us if you have any questions or would like to discuss alternative means to transport your cargo.

Source: Maersk