Senior Operations Manager – Vacancy at OCL Oceanic Catering

November 1, 2020

Duties:

To plan, as necessary, the activities of the office.
To plan vacation / leave scheduling of subordinates, and manpower requirements in the office.
To assess, plan and recommend staffing levels required to carry out the assignments of the office.
To ensure that the appropriate training of subordinates is undertaken.
To assist in the preparation of financial budgets, forecasts and estimates, as required by the Head of Operations.
To assist in the development and implementation of victualing standards, policies and procedures.
To handle a specific number of vessels and assist others when required.
To oversee special catering projects such as offshore, remote side catering, cruise vessels, etc.
To monitor operating budgets.
To monitor quality of victualing services delivered onboard and ensure that these meet/exceed client and crew’s expectations.
To communicate inter-office issues as required.
To communicate with clients on issues pertaining to the provided service.
To assist in the control of activities (as per company guidelines) in case of incidents or emergencies.
Any other appropriate role-related duties as indicated by Management.

Essential Requirements:

University degree in Maritime, Hospitality or Business Administration.
Over 5 years’ work experience in an Operations Manager role within the shipping or cruise industry.
Experience in developing and implementing operational procedures and manuals.
Experience with development and implementation of operational budgets.
Experience in preparation of tenders and negotiations with food and beverage suppliers.
Demonstrated ability to manage and supervise staff teams with willingness and ability to share skills and knowledge with others.
Excellent interpersonal, verbal and written communications skills.
Sound understanding of finance with good analytical skills.
Strong computer skills, particularly in Microsoft Office and Accounting systems.
The highest personal integrity standards.
A positive outlook and be a self-motivated team leader.
A very good command of the English language, both written and oral.
Holder of current Cyprus eligibility to work documents