Finnlines cargo-passenger ships operate normally despite the coronavirus outbreak. The transportation of foodstuff and other essential goods from one country to another is important even and especially in situations like this. However, the guidelines and instructions set by national and international authorities may affect the passenger traffic.
At present, the travel information from different countries and the EU is being constantly updated with the rules that apply to borders and entry. It is passenger’s responsibility to find out and assess if travelling is allowed. Please make sure that you are able to enter the country you are travelling to before setting off. More information on the web pages of the respective country’s authorities.
If new travel bans are set by national or international authorities and they affect passenger traffic on Finnlines’ vessels, we will directly contact all passenger effected by these specific bans.
Modification and Cancellation of Terms
The terms for modifying or canceling bookings depend on the category of the ticket. Due to the extent of the coronavirus outbreak, we have made amendments to the modification terms of our Special category ticket. Please mention always your booking number when contacting our Call Center.
Measures on Board
Finnlines closely monitors the development of the coronavirus outbreak and acts in accordance to the guidelines and instructions set by national and international health authorities. On board our ships, passengers are instructed on how they can help prevent the spread of the coronavirus. In addition, we at Finnlines have intensified our on-board cleaning routines and pay careful attention to keeping all surface areas regularly cleaned.